WHO WE ARE
CRUZ TACTICAL WAS ESTABLISHED IN JULY OF 2019 TO HELP SUPPORT GOOD PEOPLE GET EDUCATED SAFELY.
COOKIES
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Cruz Tactical LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item for any reason.
CREDIT CARDS
We accept the following credit cards: Visa, MasterCard, Discover, and American Express. There is a surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon completion of your order.
MONEY ORDERS, CASHIER’S CHECKS, COMPANY CHECKS & PERSONAL CHECKS
We accept money orders, cashier’s checks, personal checks, and company checks in United States currency only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks
ORDER SHIPPING POLICY
Shipping Time: Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Cruz Brothers LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
OUT OF STOCK PRODUCTS
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
MULTIPLE PRODUCT ORDERS
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
TAXES
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of NH. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Cruz Brothers LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Cruz Brothers LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Cruz Brothers LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price
LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Cruz Brothers LLC is not responsible for the operation of or content located on or through any such site.
COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Cruz Brothers LLC, Copyright © 2022, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
OTHER CONDITIONS
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Cruz Brothers LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
REFUNDS AND RETURNS
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at cruztacticalprecision12@gmail.com
Only regular priced items may be refunded. Sale items cannot be refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email cruztacticalprecision12@gmail.com and mail your item to:
Cruz Brothers LLC
21 Billings St.
Manchester NH 03103
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, mail your product to:
Cruz Brothers LLC
21 Billings St.
Manchester NH 03103
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at cruztacticalprecision12@gmail.com for questions related to refunds and returns.
(END)
CRUZ TACTICAL WAS ESTABLISHED IN JULY OF 2019 TO HELP SUPPORT GOOD PEOPLE GET EDUCATED SAFELY.
COOKIES
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Cruz Tactical LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item for any reason.
CREDIT CARDS
We accept the following credit cards: Visa, MasterCard, Discover, and American Express. There is a surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon completion of your order.
MONEY ORDERS, CASHIER’S CHECKS, COMPANY CHECKS & PERSONAL CHECKS
We accept money orders, cashier’s checks, personal checks, and company checks in United States currency only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks
ORDER SHIPPING POLICY
Shipping Time: Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Cruz Brothers LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
OUT OF STOCK PRODUCTS
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
MULTIPLE PRODUCT ORDERS
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
TAXES
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of NH. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Cruz Brothers LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Cruz Brothers LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Cruz Brothers LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price
LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Cruz Brothers LLC is not responsible for the operation of or content located on or through any such site.
COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Cruz Brothers LLC, Copyright © 2022, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
OTHER CONDITIONS
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Cruz Brothers LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
REFUNDS AND RETURNS
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Item that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at cruztacticalprecision12@gmail.com
Only regular priced items may be refunded. Sale items cannot be refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email cruztacticalprecision12@gmail.com and mail your item to:
Cruz Brothers LLC
21 Billings St.
Manchester NH 03103
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, mail your product to:
Cruz Brothers LLC
21 Billings St.
Manchester NH 03103
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at cruztacticalprecision12@gmail.com for questions related to refunds and returns.
(END)
